Description
Role Overview
As the Receptionist at Bams Technologies, you will be the first point of contact for clients, visitors, and staff. Your role involves managing front-desk operations, maintaining a welcoming environment, and supporting administrative tasks to ensure smooth daily operations. This position requires excellent communication skills, a professional attitude, and the ability to handle multiple responsibilities effectively.
Key Responsibilities
1. Front Desk Operations
- Welcome visitors and clients warmly, ensuring a positive first impression.
- Manage the reception area, ensuring it is clean, organised, and professional.
- Answer incoming calls promptly, transfer them to the relevant department, or take messages as needed.
- Respond to general inquiries via phone, email, or in person with clarity and professionalism.
2. Scheduling & Coordination
- Maintain calendars for meetings and appointments, ensuring efficient scheduling.
- Coordinate meeting room bookings and prepare materials as required.
- Notify staff of visitor arrivals and ensure timely communication.
3. Administrative Support
- Maintain and update office records, including visitor logs, contact lists, and appointment schedules.
- Assist with filing, data entry, and document organization.
- Support internal communication by distributing notices, memos, and updates.
4. Customer Service & Communication
- Address client inquiries effectively and professionally, redirecting issues to appropriate personnel when necessary.
- Provide general information about the company and its services.
- Build and maintain a courteous and respectful relationship with clients and colleagues.
5. Office Coordination
- Assist with handling incoming and outgoing mail, courier services, and deliveries.
- Monitor office supplies inventory and coordinate replenishment when needed.
- Support the HR and Admin teams with basic coordination tasks.
Desired Candidate Profile
- Education: Graduate in any discipline (preferred).
- Experience: 1+ year of experience in a receptionist or front-desk role (freshers with strong communication skills are also welcome).
- Skills Required:
- Strong verbal and written communication in English and Tamil.
- Proficiency in basic computer applications (MS Office, email handling).
- Excellent organizational and multitasking abilities.
- Polite, professional, and approachable demeanour.
- Location Preference: Candidates residing in Tirunelveli or willing to relocate.
Perks and Benefits
- Competitive salary within the ₹10,000 – ₹15,000 range, based on experience and skills.
- Convenient work timings (9 AM – 6 PM).
- 1-hour lunch break.
- Company-provided transport within Tirunelveli City limits.
- Opportunity to work in a dynamic environment with career growth potential.
Location: Next to Government (IRT) Polytechnic College, Tirunelveli
To Apply:
Send your updated resume with the subject line:Â Application for Receptionist Position.
Skills
- Customer Care Executive (Call Centre)
- Customer Relationship Executive
- Front Office Associate
- Front Office Executive
- Front Office Manager
- Multifunctional Administration Executive
- Telecaller